Privacy
We are committed to protecting your privacy. This policy explains how and for what
purposes we use the information collected about you via www.clickin2property.co.uk
(referred to below as "this Site"). Please read this privacy policy carefully. By
using this Site and any services we offer via this Site, you are agreeing to be
bound by this policy in respect of the information collected about you via this
Site.
If you have any queries or comments about the policy or our use of your personal
information, please get in touch with us by emailing us at webmaster@cngroup.co.uk
In general, we use the information we collect about you to:
- help our members provide more personalised services to you
- provide information services to relevant third parties
- improve the features and services we offer
- support our own marketing and promotion efforts.
Personal information collected
When you visit, register or use the services on this Site, you may be asked to provide
certain information about yourself, including your name and your contact details.
We may also collect information about your use of this Site as well as information
about you from the emails or letters sent to you. Finally, we may collect information
about your property and the type of property you wish to purchase.
Information collection and use
Your information will enable us to provide you with access to all parts of this
Site and to supply the services and features that you have requested. We may aggregate
the information to identify patterns which we can use in our marketing and to help
us develop, administer, support and improve our services and features.
In particular, we may use your information to contact you for your views on our
services and to notify you occasionally about important changes or developments
to this Site or our services. Further, where you have consented, we might also use
your information to email you with details about any other products or services
which we offer which may be of interest to you. If you change your mind about being
contacted in the future, please email us at webmaster@cngroup.co.uk
and tell us.
The following features, by their nature, require and make use of personally identifiable information.
Sending emails
The information that you complete on the 'contact agent' forms on this Site is recorded
by us and is sent to the agent that you wish to contact. This helps them provide
you with a more personalised service. We also send the agent details of your last
search to help them find property that matches your requirements more closely.
Registering with us
If you register with us, we save the details you provide and use them to enable
us to personalise the service we offer to you. You can update 'your details' at
any time via the site. When you are signed in, we automatically pre-fill your saved
details on the "contact agent" forms should you wish to use this element of the
service we offer to you.
Saving properties
If you register with us and 'save properties' you are interested in, we can identify
which properties you have saved. We do not make this individual information available
to our member agents or third parties.
Using the 'email updates'
If you register with us and use the 'your email updates' feature to receive notification
when new properties matching your criteria are added to this Site, we record the
settings you use and which properties have been sent to you. We do not make any
information about any property that has been sent to you available to our member
agents or third parties. If you are signed in when you send an email to an estate
agent, we include your settings to help the estate agent to provide more personalised
services to you.
Who has access to the information you provide or we collect
We retain access to all personal information that we have collected from you.
When our service is available via the websites of our partners, those partners may
have access to your information. Their use of your personal information is governed
by their privacy policies. We are not responsible for the privacy policies and practices
of any other websites, even if you access them using links from this Site or if
you can access this Site or use our services from them. We therefore recommend that
you check the policy of each site that you visit and make sure that you are comfortable
with the terms of such policies before providing any personal information.
If you have consented on 'your details' page or the appropriate email form, we may
provide any of the information we collect to carefully screened third parties to
contact you regarding products or services that we think may be of interest to you.
If you change your mind about being contacted by these third parties in the future,
please email us at webmaster@cngroup.co.uk and tell us.
If our business enters into a joint venture with or is sold to or merged with another
business entity, your information may be disclosed to our new business partners
or owners.
We will not otherwise disclose, sell or distribute your information to any third
party without your permission unless we are required to do so by law. Access to,
changing or removing the information we hold Registered users of this Site can update
their information, change settings or cancel their membership on their 'your details'
page once signed in. Non-registered and registered users of this Site can request
we provide them with a copy of the personally identifiable information we hold via
webmaster@cngroup.co.uk. You may ask us to make any necessary changes
to ensure that such information is accurate and kept up-to-date. We may charge a
small administration fee to cover the data search, preparation and delivery.
Cookies and tracking
Like many websites, we use "cookies" to enable us to personalise your visits to
this website, simplify the signing-in procedure, keep track of your preferences
and to track the usage of this website. Cookies are small pieces of information
that are stored in the hard drive of your computer by your browser. Your browser
will have the option to prevent websites using cookies (your browser's help screen
or manual will tell you how to do this), but please note that this may reduce the
functionality of this Site and other websites. Like all websites, our servers automatically
record 'log files' containing information about the volume and characteristics of
our website traffic e.g. IP address, numbers of pages viewed, length of time spent
on site. We use log files to build pictures of how our site is used that help us
to monitor and improve the service. We cannot identify you from your log files.
Security, storage and transfer of information
We follow strict security procedures to ensure that your personal information is
not damaged, destroyed, or disclosed to a third party without your permission and
to prevent unauthorised access to it. The computers that store the information are
kept in a secure facility with restricted physical access and we use secure firewalls
and other measures to restrict electronic access.
All of the information we collect or record is restricted to our offices. Only employees
who need the information to perform a specific job are granted access to personally
identifiable information. We will explicitly ask you when we need information to
identify you. We may require you to co-operate with our security checks before we
disclose information to you. You can update the personal information that you give
us at any time by viewing 'your details' page. Your information will not be transferred
outside of the European Economic Area. We will retain your information for a reasonable
period or for as long as is required by law.
Changes to the policy
We may change this policy from time to time as we add new services or features or
in response to changes in the law or our commercial arrangements. Any changes to
this policy will be posted on this Site.